SMS Privacy Policy
Last Modified: January 27, 2026
This SMS Privacy Policy (“Policy”) explains how Pragmatic Solutions AI (“PSAI,” “we,” “us,” or “our”) collects, uses, and shares information related to SMS/text messaging when you opt in to receive text messages from us.
What This Policy Covers
This Policy applies to personal information collected or processed when you:
- Opt in to receive SMS/text messages from Pragmatic Solutions AI
- Send or receive SMS/text messages from Pragmatic Solutions AI
- Interact with SMS/text message campaigns, notifications, alerts, or confirmations sent by Pragmatic Solutions AI
SMS/text message programs may be initiated via:
- Explicit SMS opt-in buttons or checkboxes
- Online web forms
- Contact forms with phone number input
Information We Collect
When you opt in to receive text messages from Pragmatic Solutions AI, we collect the following:
Required Information
- Mobile phone number
- Opt-in timestamp (when you gave consent)
- IP address associated with opt-in (if applicable)
Optional Information
- Name or other identifying info you choose to provide
- Responses you send via SMS
We do not collect additonal personal information through SMS communication unless you voluntarily provide it.
How We Use SMS Information
We may use your SMS-related information to:
- Confirm your opt-in and send welcome messages
- Respond to your inquiries
- Provide customer support and service updates
- Send business-related alerts, reminders, and notifications you have requested
- Provide ongoing communications relevant to your inquiry or services
We do not use SMS data for unrelated third-party marketing.
Message Frequency
Message frequency may vary based on your interactions with Pragmatic Solutions AI and your selected preferences. There is no guaranteed number of messages per week or month. You will only receive messages when:
- You have opted in
- We have relevant information to send
Opt-In Requirements
To receive SMS/text messages from Pragmatic Solutions AI, you must voluntarily provide your mobile phone number and affirmatively opt in. Examples of acceptable opt-in mechanisms include:
- Checking a box with clear SMS consent language
- Clicking a specific SMS consent button
- Entering your phone number with opt-in confirmation
You may opt out at any time (see How to Opt Out).
How to Opt Out
You may opt out of SMS/text messages at any time by:
- Replying STOP to any message received from Pragmatic Solutions AI
After opting out:
- You will no longer receive SMS/text messaging from Pragmatic Solutions AI
- We may send a final confirmation message acknowledging your opt-out
If you need assistance, reply HELP to any message or contact support at privacy@pragamticsolutions.ai
Message and Data Rates
Message and data rates may apply from your mobile carrier. Pragmatic Solutions AI is not responsible for any charges imposed by your carrier.
Sharing and Disclosure
We do not sell, rent, lease, or otherwise share your mobile phone number or SMS consent data with third parties for their marketing purposes.
We may share your information:
- With service providers who assist with SMS delivery and management
- As required by law or legal process
- To comply with legal requirements or government requests
SMS opt-in records and consent documentation will not be shared with marketers or unaffiliated third parties.
Security and Data Retention
We take reasonable measures to protect SMS data from unauthorized access, use, or disclosure.
We retain SMS opt-in consent records and associated data only as long as necessary to fulfill the purposes outlined in this Policy and to comply with our legal and business obligations.
Relationship to Privacy Policy
This SMS Privacy Policy is incorporated by reference into the main PSAI Privacy Policy. In the event of a conflict between the two, this SMS Privacy Policy controls with respect to SMS/text messaging. To review our full Privacy Policy, click here.
Contact Information
If you have questions about this SMS Privacy Policy or your SMS preferences, please contact privacy@pragmaticsolutions.ai
