Connect PS AI to Your Existing Tools
Integrate with CRMs, help desks, CCaaS, and more to streamline workflows, sync data, and power smarter AI-driven support.
Smarter Operations Start with Connected Systems
Unify Your Customer Experience Stack
PS AI brings together your most important systems—CRM, CCaaS, Knowledge Base, HRIS, and Analytics—into one intelligent workflow. By connecting tools across your contact center, you empower AI with real-time context to deliver more accurate responses, streamline operations, and create a more consistent customer experience at scale.
Automation That Extends Across Teams
Whether it’s routing support tickets, syncing call summaries, or triggering CRM actions, PS AI simplifies automation across your business systems. Integrations reduce repetitive tasks, shorten resolution times, and give every team the tools they need to move faster and work smarter.
Integrate Without the Overhead
Get started quickly with pre-built connectors and flexible APIs that minimize IT effort while maintaining secure authentication and compliance. PS AI fits right into your tech stack, helping you reduce manual overhead and total cost of ownership while scaling smarter.
Log AI Summaries to CRM
Sync AI-generated interaction summaries to platforms like Salesforce or HubSpot to reduce after-call work and maintain consistent records.
Push Insights to BI Tools
Connect conversation analytics to platforms like Power BI or Tableau for better visibility, reporting, and performance benchmarking.
Sync QA Data with HR
Automatically send QA evaluations and coaching notes to your HRIS or workforce management systems to track agent development.
Connect to Knowledge Bases
Integrate with tools like Confluence or Notion to surface accurate, real-time answers during customer conversations.
Trigger Alerts and Action Tickets
Detect policy violations or risk indicators and trigger workflows in systems like ServiceNow or Jira to initiate resolution steps immediately.
Simplify User Management
Automate onboarding and role-based permissions by connecting PS AI with your HR tools, CCaaS platforms, or internal admin systems.