Work Faster, Scale Smarter, and Do More Than Humanly Possible
Explore the capabilities that make PS AI Chatbot a complete solution for automating, optimizing, and scaling customer conversations without the complexity.
Streamline Support with Smarter Automation
Deliver fast, efficient support from first interaction to final resolution. PS AI Chatbot automates live chat, routes conversations, and creates tickets so your team can focus on what requires a human touch. When escalation is needed, your agents get real-time context, customer data, and AI-powered suggestions to resolve issues quickly.
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Respond instantly to common customer questions.
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Automatically generate and assign support tickets.
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Route conversations based on urgency and intent.
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Provide agents with full conversation history and customer data.
Go Live Quickly with Expert-Built Flows
Launch quickly with expertly designed conversation flows built around your goals. PS AI Chatbot uses proven templates, adaptable tools, and real-time testing to build and refine automated interactions without requiring any technical effort from your team.
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Launch with pre-designed templates customized to your business.
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Organize FAQs, product data, and workflows into conversational flows.
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Train AI to recognize intent and deliver human-like responses.
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Test and refine conversation flows using real-time tools.
Integrate with Tools You Already Use
Integrate PS AI Chatbot with your existing systems to streamline workflows and centralize customer data. We connect your chatbot to CRMs, help desks, and e-commerce platforms so you can automate key actions, sync conversations across channels, and deliver more personalized experiences without changing how your team works.
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Integrate with Salesforce, HubSpot, Zendesk, Shopify, and more.
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Sync customer, ticket, and order data automatically across systems.
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Trigger CRM actions based on user behavior and conversation flows.
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Personalize support and shopping experiences across platforms.
Optimize Performance with Data-Driven Insights
Track, analyze, and improve every conversation with built-in analytics and feedback tools. PS AI Chatbot gives you the visibility to understand what’s working, identify friction points, and uncover opportunities to improve engagement and outcomes.
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Monitor engagement, drop-offs, and conversion rates.
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Compare performance across flows and communication channels.
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Gather post-chat survey data and real-time feedback.
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Use actionable insights to fine-tune conversation design.
Scale Across Channels with a Unified Experience
Reach customers wherever they are by deploying PS AI Chatbot across all your communication channels from a single platform. Manage messaging at scale without duplicating work, and ensure a cohesive experience that adapts to each channel’s context.
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Manage bots across websites, Messenger, WhatsApp, and more.
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Keeping messaging aligned across platforms.
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Engage users consistently from first touch to follow-up.
Manage Teams and User Roles with Ease
Control access, assign responsibilities, and collaborate effectively across departments with intuitive team management tools. PS AI Chatbot makes it easy to scale operations across teams while maintaining structure, security, and visibility.
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Assign specific permissions to team members.
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Segment teams by function or department.
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Maintain oversight without bottlenecks.